Yantra World LTD (‘Yantra World LTD, ‘we’ or ‘us’ or ‘our’) gathers and processes your personal information on its website (Sightseeing Alliance). This is in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why, and when we process your personal data.
By using the service and / or accessing the Site, you agree to the Privacy Policy which is set out in this document. The Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the Site and / or through your use of the Service. This Privacy Policy is in addition to any other terms of service applicable to the Site. We do not make any representations about third party web sites that may be linked to the Site.
Yantra World LTD owns and operates Sightseeing Alliance. Yantra World Ltd has created a digital platform under the name of “Sightseeing Alliance” that provides various services to suppliers, resellers, affiliates etc. in the leisure industry. This platform provides reservation system, channel manager solution to service providers to include activities, attractions, car rentals restaurants, guiding and other services within the leisure industry
Yantra World LTD is committed to protecting your privacy in accordance with their obligations under data protection legislation. The current data protection law is found in the Data Protection Act 1998 but with effect from 25th May 2018, the main data protection law will be the General Data Protection Regulation as supplemented by the Data Protection Act 2018 and related laws.
Yantra World LTD registered office is at 156 Cromwell Road, London SW7 4EF and we are a company registered in the UK under company number 12152063. We act as the data controller / data processor when collecting/processing your data. If you have any query related to your personal data, contact us via email or post.
Sightseeing Alliance processes your personal information to meet our legal, statutory, and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.
The personal data that we may collect from YOU:
We also use a number of additional advertising cookies through tools that may change from time to time. However, these tools use a number of cookies to collect information and website usage statistics without personally identifying individual visitors to Sightseeing Alliance.
Sightseeing Alliance takes your privacy very seriously and will never disclose, share, or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.
The purposes and reasons for processing your personal data are detailed below:
Subject to any exceptions or exemption under applicable law, you have rights to access any personal information that Sightseeing Alliance processes about you:
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement.
We may also share your personal information with professional advisors such as bankers, insurers, auditors, and consultants who are assisting us to running our day-to-day business. You can visit their website for further information regarding how they are dealing with your personal data.
All processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.
Sightseeing Alliance may process and use your personal data for marketing and opinion research purposes, e.g., to send emails with general information or of an advertising nature (newsletter), on the basis of the declaration of consent you have given us. You can revoke the declarations of consent granted to us in this regard at any time with effect for the future.
In addition to that, if you are already our customer, we may send emails of an advertising nature regarding products similar to the ones you already booked on the basis of Sightseeing Alliance’s legitimate interest. You can opt-out of receiving these emails at the moment of booking or at any time after that.
If you wish to revoke your declaration of consent to receiving e-mails from us or wish to opt-out, please follow the instructions contained in an applicable email you receive from us in order to revoke your consent or opt-out. In that case, you will no longer receive these types of email communications from us (after a short period in which your revocation or opt-out is technically processed). In addition, you can object to the use of your personal data for marketing purposes based on legitimate interests, e.g., in case of marketing e-mails to existing customers or in case of postal marketing measures. In both cases, an email to the following address is sufficient: support@yantraworld.com
Exercising your right to revoke consent, to opt-out or to object against the use of your data for marketing purposes is free of charge.
The personal data which we collect from you may also be processed by third-party operating outside EEA, for example processing your payment details. We ensure that all third parties we are working with are contractually obliged to safeguard your personal data to the same level as described in the Privacy Policy. By submitting your personal data, you are agreed to this transfer, storing or processing of data. We will take all steps reasonably necessary to ensure that your data is safeguarded in line with the Privacy Policy.
Under the terms of a contract between you and Sightseeing Alliance, we need to collect your personal data by law. If you fail to provide that data when requested, we may not be able to provide the services you requested or may not be able to perform the contract we have or trying to enter into with you. (for example, to provide you with out of London tour or sightseeing tours).
Sightseeing Alliance only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.
We keep call recording data for 6 month and after that it is removed.
Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.
Any changes we make to this Privacy Policy will be updated on this page. As and when we make changes to privacy policy, we update the version date at the top of this page. Should you have any question or object to any alteration, please contact us via information provided above.
